JAY3LLE COMPANY LTD.
PRIVACY POLICY
1. INTRODUCTION
This Privacy Policy explains how Jay3lle Company Ltd. (“Jay3lle”, “we”, “us” or “our”)
collects, uses, and protects your personal data.
We are committed to protecting your privacy in accordance with the Saudi Personal Data
Protection Law (PDPL) and applicable international data protection standards.
2. DATA WE COLLECT
We may collect the following categories of personal data:
(a) Identity data (name, title);
(b) Contact data (email address, phone number, address);
(c) Transaction data (orders, payments);
(d) Technical data (IP address, browser type, device information);
(e) Usage data (interaction with the Website).
3. HOW WE USE YOUR DATA
We use your personal data to:
(a) process and fulfil orders;
(b) manage your account;
(c) provide customer support;
(d) improve our Website and services;
(e) send marketing communications where permitted by law.
4. LEGAL BASIS FOR PROCESSING
We process personal data based on:
(a) performance of a contract;
(b) compliance with legal obligations;
(c) our legitimate interests, including improving our services;
(d) your consent, where required (including for marketing).
5. DATA SHARING
We may share your data with:
(a) payment processors;
(b) logistics and delivery providers;
(c) IT and platform providers (including Global-e where applicable);
(d) professional advisers and regulatory authorities where required.
All third parties are required to respect the security of your personal data.
6. INTERNATIONAL TRANSFERS
Your personal data may be transferred outside the Kingdom of Saudi Arabia.
Where such transfers occur, we ensure appropriate safeguards are in place, including
contractual protections and compliance with applicable laws.
7. DATA RETENTION
We retain personal data only for as long as necessary to fulfil the purposes for which it
was collected, including legal, accounting and reporting requirements.
Retention periods may vary depending on the nature of the data and legal obligations.
8. YOUR RIGHTS
You may have the right to:
(a) access your personal data;
(b) request correction of inaccurate data;
(c) request deletion of your data;
(d) object to or restrict processing;
(e) withdraw consent where processing is based on consent.
Requests may be submitted to Clientservices@jay3lle.com.
9. DATA SECURITY
We implement appropriate technical and organisational measures to protect your personal
data against unauthorised access, loss or misuse.
However, no system is completely secure and we cannot guarantee absolute security.
10. COOKIES
We use cookies and similar technologies to:
(a) ensure Website functionality;
(b) analyse Website usage;
(c) personalise content and marketing.
You may manage your cookie preferences through your browser settings.
11. THIRD-PARTY LINKS
Our Website may contain links to third-party websites. We are not responsible for their
privacy practices.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updates will be posted on this
page.
13. CONTACT
For any questions regarding this Privacy Policy, please contact:
Clientservices@jay3lle.com